Amazon Multi-Channel Fulfilment (MCF)

Amazon Multi-Channel Fulfilment (MCF) is a third-party logistics (3PL) and fulfilment provider in Australia. Publishes pricing openly.

Overview

Email
fba-am-support@amazon.comsourcechecked 2026-07-30
Head office
Not published
Client size
any size: 'easy to start at any size with no minimum for the number of products you send'sourcechecked 2026-07-30
Years operating
Not published

Locations and reach

Warehouses
multiple Amazon fulfilment centres located around Australia; over 450 fulfilment centres worldwidesourcechecked 2026-07-30
Trans-Tasman (AU + NZ)
Not published
International outbound
yes per FBA FAQ: 'Can Amazon handle international shipping? Absolutely!' (via 450+ fulfilment centres and Amazon Global Selling)sourcechecked 2026-07-30

Capabilities

Order cutoff time
Not published
Dispatch SLA
Not published
Returns handling
yes: Amazon handles shipping, customer service, refunds and returns for FBA/MCF products per the FBA customer returns policysourcechecked 2026-07-30
Minimum monthly volume
none: 'There is no minimum number of units, and no obligation to use FBA for all your products'sourcechecked 2026-07-30
Storage types
fulfilment-centre storage billed by daily average inventory volume in cubic metressourcechecked 2026-07-30
Kitting and value-add
FBA prep services (optional, fee-based): bagging, taping, bubble wrapping, labellingsourcechecked 2026-07-30
Batch and expiry tracking
Not published
Dangerous goods
restricted: 'hazardous goods that do not meet fulfilment center requirements' are directed to seller-fulfilled optionssourcechecked 2026-07-30
Temperature control
Not published

Integrations

E-commerce platforms
own website, social media and e-commerce channels via Multi-Channel Fulfilment; FAQ names eBay, Shopify, Alibaba ('omnichannel selling including across social media platforms, e-commerce platforms and your own website')sourcechecked 2026-07-30
Shopify native
Not published
WMS
Seller Central inventory dashboard; Amazon APIs to integrate your own inventory systemssourcechecked 2026-07-30
Carriers
Amazon logistics network; Amazon Partnered Carrier Program for inbound shipments to fulfilment centres (per-box fee)sourcechecked 2026-07-30
Marketplace and B2B routing
MCF fulfils orders from non-Amazon channels: 'Sell from your own site or third-party e-commerce sites with Amazon picking, packing, and shipping to your customers'sourcechecked 2026-07-30

Pricing signals

Pick fee structure
per-unit fulfilment fees by dimensions and weight within product size tiers; covers picking, packing, shipping, handling, customer service and returnssourcechecked 2026-07-30
Other fees
inventory storage fees (daily average volume, cubic metres), long-term storage fees, referral fees on each item sold, optional prep service feessourcechecked 2026-07-30
Peak surcharges
Not published
Contract terms
pay as you go; FBA enrolment free; no obligation to use FBA for all productssourcechecked 2026-07-30

Trust

Certifications
Not published
Named clients
Nura Headphones (testimonial by Ed Lapin, Ecommerce Manager)sourcechecked 2026-07-30
Case studies
Not published