DirectMail

DirectMail is a third-party logistics (3PL) and fulfilment provider in VIC, Australia. Operates 2 listed warehouse locations (Heidelberg; Epping). Integrates with Shopify, WooCommerce.

Overview

Email
Not published
Head office
Melbournesourcechecked 2026-07-29
Client size
Not published
Years operating
Not published

Locations and reach

Warehouses
Heidelberg, VIC; Epping, VICsourcechecked 2026-07-29
Trans-Tasman (AU + NZ)
Not published
International outbound
3PL carrier network described as 'both local and global'; no method/DDP detail givensourcechecked 2026-07-29

Capabilities

Order cutoff time
before noonsourcechecked 2026-07-29
Dispatch SLA
Same-day dispatch for orders placed before noonsourcechecked 2026-07-29
Returns handling
In-house ('we handle any/all returns'); no fee structure publishedsourcechecked 2026-07-29
Minimum monthly volume
300+ orders/month (site's stated engagement threshold)sourcechecked 2026-07-29
Storage types
Palletised goods, cartons, loose goods, bulk stock; 9,000 combined pallet spaces across 2 warehouses; billing unit not statedsourcechecked 2026-07-29
Kitting and value-add
Mechanical mail insertion (multi-item envelope stuffing) and custom branded packaging; no explicit product-bundling 'kitting' term usedsourcechecked 2026-07-29
Batch and expiry tracking
Not published
Dangerous goods
Not published
Temperature control
Not published

Integrations

E-commerce platforms
Shopify; WooCommercesourcechecked 2026-07-29
Shopify native
Not published
WMS
WISE (in-house 3PL Warehouse Management System)sourcechecked 2026-07-29
Carriers
Australia Postsourcechecked 2026-07-29
Marketplace and B2B routing
Large-retailer wholesale EDI fulfilment ('Wholesale and EDI fulfilment')sourcechecked 2026-07-29

Pricing signals

Pick fee structure
Not published
Other fees
Not published
Peak surcharges
Not published
Contract terms
Not published

Trust

Certifications
Not published
Named clients
Not published
Case studies
Not published