Online Distribution

Online Distribution is a third-party logistics (3PL) and fulfilment provider in New Zealand. Operates 2 listed warehouse locations (Christchurch; Auckland). Integrates with Shopify, NetSuite.

Overview

Email
Not published
Head office
Christchurchsourcechecked 2026-07-29
Client size
Not published
Years operating
Not published

Locations and reach

Warehouses
Christchurch, Canterbury, NZ; Auckland, Auckland, NZsourcechecked 2026-07-29
Trans-Tasman (AU + NZ)
nosourcechecked 2026-07-29
International outbound
International delivery rates offered alongside local/domestic ('unbeatable local, domestic and international rates'); no carrier or DDP detail statedsourcechecked 2026-07-29

Capabilities

Order cutoff time
Not published
Dispatch SLA
Orders fulfilled and dispatched same-day with stated 99.99% first-time accuracy; inbound stock receipted within 24hrssourcechecked 2026-07-29
Returns handling
Full in-house returns suite: dedicated returns portal, returns authorisation, collection and replacement, restocking/testing, real-time updates, product recall managementsourcechecked 2026-07-29
Minimum monthly volume
Not published
Storage types
37,000+ sqm total fulfilment centre capacity; Pallet Management (Chep pallet movements); no per-unit billing rate publishedsourcechecked 2026-07-29
Kitting and value-add
Not published
Batch and expiry tracking
yes - Batch/Lot/Expiry Date tracking with FIFO/FEFO inventory allocationsourcechecked 2026-07-29
Dangerous goods
Caerphilly (Christchurch) site operates as a dedicated dangerous goods site; no licence number statedsourcechecked 2026-07-29
Temperature control
Not published

Integrations

E-commerce platforms
Shopify; NetSuitesourcechecked 2026-07-29
Shopify native
Not published
WMS
own-buildsourcechecked 2026-07-29
Carriers
Not published
Marketplace and B2B routing
Direct EDI/API order management support; Pallet Management incl. Chep pallet movements to major retailer distribution centres (retail-DC routing)sourcechecked 2026-07-29

Pricing signals

Pick fee structure
Not published
Other fees
Not published
Peak surcharges
Not published
Contract terms
Not published

Trust

Certifications
MPI Food Safety Certification (HACCP-based, National Programme 1, Food Act 2014); MPI Accredited Transitional Facilities; Business Leaders' Health and Safety Forum member (since 2020)sourcechecked 2026-07-29
Named clients
Not published
Case studies
Not published