Promtel Pty Ltd

Promtel Pty Ltd is a third-party logistics (3PL) and fulfilment provider in NSW, Australia. Operates 1 listed warehouse location (Sydney). Integrates with Shopify, Amazon, WooCommerce, BigCommerce.

Unit 2/42 Carrington Rd, Castle Hill NSW 2154, Australia

Overview

Email
Not published
Head office
Sydneysourcechecked 2026-07-29
Client size
combination: brands of all sizes from start-up to scale (50 to 50,000+ orders/month)sourcechecked 2026-07-29
Years operating
32sourcechecked 2026-07-29

Locations and reach

Warehouses
Sydney, NSW, Australiasourcechecked 2026-07-29
Trans-Tasman (AU + NZ)
Not published
International outbound
"Efficiently manage both domestic and international shipping"; can assist with Australian Customs for some clientssourcechecked 2026-07-29

Capabilities

Order cutoff time
Not published
Dispatch SLA
Not published
Returns handling
"We seamlessly manage any returns and keep inventory moving quickly" (in-house)sourcechecked 2026-07-29
Minimum monthly volume
no strict minimum; supports 50 to 50,000+ orders/monthsourcechecked 2026-07-29
Storage types
Palletised or shelved storage configurations (container receiving/unloading service)sourcechecked 2026-07-29
Kitting and value-add
Custom bundles, gift sets, subscription boxes and kitting (individual components assembled into a single unit)sourcechecked 2026-07-29
Batch and expiry tracking
Not published
Dangerous goods
Not published
Temperature control
Secure, climate-controlled storage environmentssourcechecked 2026-07-29

Integrations

E-commerce platforms
Shopify; Amazon; WooCommerce; BigCommercesourcechecked 2026-07-29
Shopify native
Not published
WMS
Not published
Carriers
Not published
Marketplace and B2B routing
Wholesale & B2B: "reliable and scalable fulfillment for wholesale and retail shipments"; also offers local fulfilment for overseas brands entering the Australian marketsourcechecked 2026-07-29

Pricing signals

Pick fee structure
Not published
Other fees
Not published
Peak surcharges
Not published
Contract terms
"No need to meet high minimums or lock into long-term contracts" - flexible, start small and scalesourcechecked 2026-07-29

Trust

Certifications
Not published
Named clients
RUKSAK; Payot; Microsoft Australiasourcechecked 2026-07-29
Case studies
Not published